Privacy Policy

Privacy Policy for Prestige Villas Spain operated by PRESTIGE VILLAS SPAIN LIMITED

Effective Date: Fri Apr 11 2025 00:00:00 GMT+0100 (British Summer Time)

Last Updated: Fri Apr 11 2025 00:00:00 GMT+0100 (British Summer Time)

1. Introduction

PRESTIGE VILLAS SPAIN LIMITED – a company founded in 2005, registered in England under registration number 5650426 – is committed to protecting your personal data and respecting your privacy. Our company, also known as PRESTIGE VILLAS SPAIN LIMITED and trading as Prestige Villas Spain, operates various brands including Prestige Villas Spain, and Prestige Villas (Spain). We offer luxury Spanish villa rentals in the travel industry (with a focus on holiday rentals) to our target audience, which is consumers.

This Privacy Notice explains how we collect, process, and share your personal data in accordance with applicable laws such as in United Kingdom: UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and The Digital Services Act (or 'DSA'). It also outlines your rights and our procedures regarding data protection.

2. Data Controller & Contact Information

PRESTIGE VILLAS SPAIN LIMITED is the data controller responsible for your personal data.

Primary Address:

19-21 Main Road

Nottingham, United Kingdom – NG4 3HQ

Phone: 441157722802

General Email: info@prestigevillasspain.co.uk

Accessibility/Privacy Email: info@prestigevillasspain.co.uk

For any questions regarding this Privacy Notice or our data practices, please contact our Site Editor by email info@prestigevillasspain.co.uk

3. Data Protection Officer (DPO)

Our Data Protection Office for Prestige Villas Spain is Agustin Moreno Walker and can be contacted at info@prestigevillasspain.co.uk.

4. Categories of Personal Data We Collect

Prestige Villas Spain may collect, store and process the following types of personal data about you:

Information You Provide:

Data submitted through forms on Prestige Villas Spain (e.g., when you contact us, or request information via www.prestigevillasspain.co.uk). This may include your name, contact details, preferences, and any other information you choose to provide.

Copies of Correspondence:

Emails, letters, and any other communications (by post, email, or through Prestige Villas Spain) that you send to us.

Survey and Questionnaire Responses:

Responses provided if you participate in any surveys or questionnaires using Prestige Villas Spain.

Website Usage Data:

Information about your visits to Prestige Villas Spain, including traffic data and details on how you interact with our content.

Device Information:

Technical data such as your IP address, browser type and version, time zone setting, operating system, platform, and other technology-related details from the devices you use to access Prestige Villas Spain.

5. Provision of Personal Data

If you fail to provide the required personal data:

When Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED is legally obligated to collect certain data or need it to perform our contractual obligations, your failure to provide this data may prevent us from fulfilling the contract. In such cases, we may have to cancel the relevant service or product, and you will be notified accordingly.

6. Purposes and Legal Basis for Processing

Prestige Villas Spain processes your personal data for the following purposes:

Ensure Optimal Presentation:

To display our website content on Prestige Villas Spain in the most effective manner for you and your device.

Send Relevant Information:

To communicate details about our Luxury Spanish Villa Rentals and offerings that may be of interest.

Contract Performance:

To fulfil our contractual obligations through Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED with you.

Compliance with Legal Obligations:

To adhere to legal and regulatory requirements (including The Digital Services Act (or 'DSA') and Consumer Rights Act 2015) and to satisfy Anti Money Laundering and Know Your Client requirements.

Feature Access & Account Protection:

To enable you to access various features on Prestige Villas Spain and to secure your account.

Service Providers:

To transfer your information to our designated “Service Providers” so that they can service your requirements on or through Prestige Villas Spain.

Marketing Communications:

To send you marketing communications by electronic means (email or text) only if they relate to our Luxury Spanish Villa Rentals or Prestige Villas Spain or offerings you have previously expressed interest in.

Statistical Analysis:

To aggregate your information with that of other users to generate statistical data that does not personally identify you after using Prestige Villas Spain. This aggregated data may be shared with third parties we collaborate with through Prestige Villas Spain.

7. Global Privacy and Data Processing Standards

Prestige Villas Spain respects and adheres to global privacy laws, using the GDPR as our benchmark standard. We ensure that your personal data collected via Prestige Villas Spain is processed in accordance with the highest legal requirements worldwide. To achieve this, we rely on the following lawful bases for processing your personal data:

Performance of a Contract (GDPR Article 6(1)(b))

Prestige Villas Spain process your data as necessary to fulfil our contractual obligations to you—such as providing the goods or services you have requested.

Legal Obligation (GDPR Article 6(1)(c))

Prestige Villas Spain may process your data when required by applicable laws or regulations. This ensures that our operations comply with legal and regulatory requirements in all jurisdictions.

Legitimate Interests (GDPR Article 6(1)(f))

Prestige Villas Spain, in certain instances, may process your data to pursue our legitimate interests. This includes optimising content presentation, delivering relevant promotions, improving our services, and preventing fraud, provided that these interests do not override your rights and freedoms.

Consent (GDPR Article 6(1)(a))

Where you have explicitly provided consent—such as for marketing communications or the use of non-essential cookies— Prestige Villas Spain processes your data based on your agreement. You may withdraw your consent at any time, and this withdrawal will not affect the lawfulness of any processing conducted before the consent was withdrawn.

By following these standards, Prestige Villas Spain ensures that our global data processing practices meet or exceed stringent privacy requirements, providing you with consistent and reliable protection of your personal data wherever you are located.

8. Marketing Communications

Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED will only send you direct marketing communications by electronic means (email or text) if:

You have provided explicit consent to Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED.

You have previously interacted with the Prestige Villas Spain website or PRESTIGE VILLAS SPAIN LIMITED and the marketing relates to our Luxury Spanish Villa Rentals or similar offerings.

You exercise your right to opt out of marketing communications. You can unsubscribe by contacting us at info@prestigevillasspain.co.uk or by clicking the unsubscribe link provided in our communications.

9. Sharing Your Personal Data

Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED may share your personal data with third parties only under the following circumstances:

Within Our Group:

With companies that are part of our corporate group.

Service Providers:

With trusted third parties that assist in processing your requests or fulfilling contractual obligations using Prestige Villas Spain.

Legitimate Interests:

When sharing is necessary for our legitimate business interests (or those of a third party), provided that your rights and interests do not override these interests.

Business Transfers:

In connection with the sale, transfer, or merger of parts of Prestige Villas Spain's business or assets.

Legal or Regulatory Compliance:

When required to comply with applicable legal or regulatory obligations, including those set out in United Kingdom and UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

All third parties receiving your data are contractually bound to process it only on our instructions and in compliance with applicable data protection laws.

10. Cookies

Cookies are small files placed on your device when you visit Prestige Villas Spain. We use cookies to:

Recognise you and store your preferences on Prestige Villas Spain.
Enhance the performance and functionality of Prestige Villas Spain.
Generate aggregated statistical data for Prestige Villas Spain.
Deliver targeted advertising relevant to your interests when visiting Prestige Villas Spain.

Categories of cookies include:

Strictly Necessary Cookies: Essential for the operation of Prestige Villas Spain.
Performance Cookies: Collect data on how visitors use Prestige Villas Spain to create anonymous aggregated data.
Functionality Cookies: Enable a personalised experience by remembering your preferences for Prestige Villas Spain.

Some cookies remain on your device between sessions. You may disable cookies by adjusting your browser settings; however, doing so may limit the functionality of Prestige Villas Spain.

We use cookies in compliance with applicable legal frameworks such as United Kingdom (including the EU’s ePrivacy Directive and GDPR) and UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (for example, the CCPA for California). A cookie consent banner is provided on our website.

11. Data Security

Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access is restricted to Prestige Villas Spain and PRESTIGE VILLAS SPAIN LIMITED employees, agents, contractors, and other third parties who require it for legitimate business purposes and who are bound by confidentiality obligations.

In addition, PRESTIGE VILLAS SPAIN LIMITED have established procedures to address any suspected data breach. If a breach occurs, we will promptly notify you and any applicable regulatory authorities, in accordance with United Kingdom and UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our technical safeguards include encryption, regular security audits, and strict access controls.

For any security-related inquiries, please contact us at info@prestigevillasspain.co.uk.

12. Data Retention

PRESTIGE VILLAS SPAIN LIMITED will retain your personal data regarding Prestige Villas Spain only for as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, regulatory, accounting, or reporting requirements, as defined by 2 years.

To determine the appropriate retention period, PRESTIGE VILLAS SPAIN LIMITED consider the quantity, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

Once your data is no longer needed, it will be securely deleted or anonymised.

13. Your Data Protection Rights

This section explains your rights regarding how your personal data is processed by PRESTIGE VILLAS SPAIN LIMITED. If you wish to exercise any of these rights, please contact us using the details below.

Right to Withdraw Consent:

You may withdraw your consent at any time. This will not affect the lawfulness of any processing prior to your withdrawal, but may limit our ability at PRESTIGE VILLAS SPAIN LIMITED to provide certain services.

Right of Access:

You have the right to access the personal data PRESTIGE VILLAS SPAIN LIMITED holds about you, free of charge.

Right to Rectification:

You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure ("Right to be Forgotten"):

You may ask us to delete your personal data, subject to certain exceptions where retention is legally required.

Right to Restrict Processing:

You can request that we limit the processing of your personal data.

Right to Data Portability:

You have the right to receive your personal data in a structured, commonly used, machine-readable format or to have it transferred to another controller.

Right to Object:

Under certain circumstances, you have the right to object to the processing of your personal data.

To exercise these rights, please contact us at info@prestigevillasspain.co.uk.

Representatives of PRESTIGE VILLAS SPAIN LIMITED will respond within the timeframe required by applicable law. We endeavour to respond to all privacy requests within 30 days of receipt, ensuring prompt and effective compliance with global data protection regulations.

14. International Transfers of Personal Data

Your personal data may be transferred to and stored in destinations in and outside the European Economic Area (EEA) and processed by personnel operating outside the EEA.

Whenever we transfer your data, we ensure that a similar level of protection is maintained by implementing one or more of the following safeguards:

Adequacy Decisions:

Data is transferred only to countries deemed by the European Commission to provide an adequate level of protection.

Standard Contractual Clauses (SCCs):

We use contracts (when requested) approved by the European Commission to safeguard your data.

Privacy Shield (or Successor Frameworks):

Where applicable, for transfers involving US-based providers.

Other Safeguards:

Such as Binding Corporate Rules (BCRs) or approved codes of conduct.

For further details on the specific mechanisms used for international transfers, please contact us at info@prestigevillasspain.co.uk.

15. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our data processing practices or legal obligations, including updates under The Digital Services Act (or 'DSA') or changes in United Kingdom. All updates will be posted on this page with a revised "Effective Date" (Fri Apr 11 2025 00:00:00 GMT+0100 (British Summer Time)). Significant changes may also be communicated via website banners on www.prestigevillasspain.co.uk and notifications sent to info@prestigevillasspain.co.uk. Please review this page periodically to stay informed of any updates.

16. Complaints

If you believe that our handling of your personal data does not comply with applicable data protection laws under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (including United Kingdom), you have the right to lodge a complaint with the relevant supervisory authority eg: ICO - Information Commissioner's Office or courts in Nottingham. Alternatively, you may contact us directly to discuss your concerns at info@prestigevillasspain.co.uk or +441157722802.

17. Contact Prestige Villas Spain

If you have any questions or concerns regarding this Privacy Notice or our data practices, please contact us at:

Full Legal Entity Name:

PRESTIGE VILLAS SPAIN LIMITED

Trading as: Prestige Villas Spain

Operating under the brand(s): Prestige Villas Spain, and Prestige Villas (Spain)

Address: